DELIVERY

We offer the following delivery options:

  • Standard UK delivery: 2-3 working days 10 Eur
  • FREE Standard delivery: Orders over 150 Eur

 

Good news, as a customer of Caselli you’re entitled to our standard free delivery service. Standard delivery operates weekdays Mon – Fri 8am to 7pm. To ensure you get all your goods before the weekend, please place your order by Tuesday to receive by Friday at the latest.

All UK orders take approx 2-3 working day, however if your item is located in a different warehouse it can take up to 6-7 working days.

NEXT DAY DELIVERY

Need that item asap? All our items state whether they’re available for UK next working day delivery. If it’s a match, then next working day delivery needs to be placed by 4.00pm to be received the following day by 7.00pm latest.

Next day delivery costs 5.99GBP.

Next day delivery is only for the next working day, so if you’ve placed an order on Friday after 4.30pm or the weekend, then you’ll receive it on the following Tuesday.

Bank holidays and public holidays are for resting, so any next day deliveries placed on these days will be despatched on the next working day and delivered to the customer the following day.

SATURDAY DELIVERY

Saturday delivery is delivered on the first Saturday after the order is placed. Orders must be placed on or before Friday by 4.30pm to be delivered on Saturday.

Saturday delivery costs 10GBP.

If you’re nominated day is Saturday but you’ve ordered in the week, it’s cool. We hold on to your items and make sure it’s despatched on time so it’s delivered exactly when you want it.

DELIVERY SERVICE

All our deliveries are handled by DPD or Parcelforce.

Reliability is key, which is why we use a signed-for delivery service.

Please make sure you or someone you know will be present either at a home or work address to accept your delivery. If no-one is in, we’ll make sure we leave a card so that a re-delivery can be arranged, or you can collect from the depot.

Please don’t refuse a delivery. Unfortunately, refused deliveries will incur a cost of the original delivery plus the return cost. Any refund made will be minus the total delivery and return cost in the case of refused deliveries.

UK DELIVERY INFO

  • Good news, as a customer of CASELLI you’re entitled to our standard free delivery service. Standard delivery operates weekdays Mon – Fri 8am to 7pm. To ensure you get all your goods before the weekend, please place your order by Tuesday to receive by Friday at the latest.All UK orders take approx 2-3 working day, however if your item is located in a different warehouse it can take up to 6-7 working days.

    NEXT DAY DELIVERY

    Need that item asap? All our items state whether they’re available for UK next working day delivery. If it’s a match, then next working day delivery needs to be placed by 4.00pm to be received the following day by 7.00pm latest.

    Next day delivery costs 10 EUR.

    Next day delivery is only for the next working day, so if you’ve placed an order on Friday after 4.30pm or the weekend, then you’ll receive it on the following Tuesday.

    Bank holidays and public holidays are for resting, so any next day deliveries placed on these days will be despatched on the next working day and delivered to the customer the following day.

     

We deliver to the following countries from our European site using a courier service with DHL: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Gibraltar, Greece, Hungary, Iceland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey
We offer the following delivery options:
Standard delivery: 3-4 working days – EUR 10
FREE Standard delivery: Orders over 150 EUR

We offer the following delivery options:
Canada & United State 
Standard delivery: 3-4 working days – $25.00
FREE Standard delivery: Orders over $400.00
Please note: All orders are placed on a DDU (delivery duty unpaid) basis. Customers are responsible for any import and clearance duties.

Rest Of World

We deliver to the following countries from our Rest Of World site using a courier service with DHL.
Argentina, Brazil, Chile, Egypt, India, Japan, Malaysia, Mexico, New Zealand, Pakistan, Singapore, South Africa, South Korea, Taiwan, Thailand, United Arab Emirates and Vietnam.
We offer the following delivery options:
Standard delivery: 3-4 working days – $25
FREE Standard delivery: Orders over $300.00
Please note: All orders are placed on a DDU (delivery duty unpaid) basis. Customers are responsible for any import and clearance duties.